Privacy Policy
At Home Appliance Repair, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and share information.
We serve Bucks County, Montgomery County, and Philadelphia with appliance repair services.
What Information We Collect
- Name, phone number, email, service address
- Appliance type and service history
- SMS opt-in status and communication history
- IP address, browser type, device information
How We Use Your Information
- To schedule and confirm service appointments
- To send reminders and technician arrival alerts
- To issue invoices, process payments, and request feedback
- To send promotional offers only with your consent
Who We Share Your Information With
- Trusted third-party providers for messaging, payments, and scheduling
- Legal authorities when required
- We do NOT share your SMS consent or customer data with third parties or affiliates for marketing purposes
- SMS consent is not shared with third parties
Data Retention & Security
- Your data is stored securely and retained only as long as necessary
- Access is limited to authorized personnel
- Industry-standard encryption and backups are used
Your Rights
- Request access to or correction of your data
- Request deletion (unless legally restricted)
- Opt out of marketing or SMS at any time (reply STOP)